Introduction
At Texas Prostate, we are dedicated to protecting your personal information and complying with all applicable regulations, including The Campaign Registry (TCR) for SMS communications. This privacy policy outlines how we collect, use, store, and protect your personal information, as well as your rights regarding your data, whether collected through our website, direct interactions, or SMS communications.
Information We Collect
We may collect personal information such as names, phone numbers, email addresses, and other contact details through opt-in forms, direct communication, and SMS interactions. Additionally, we collect data when you interact with our services, including consultation records and communication preferences. Our website does not use cookies or collect data related to online browsing activity.
Purpose of Data Collection
We use your information to provide personalized services, manage appointments, respond to inquiries, communicate with you, and manage SMS campaigns. Additionally, we use data for administrative purposes, internal research, service improvement, and compliance with legal obligations. By opting into SMS or email communications, you agree to receive messages related to services, appointments, and occasional marketing materials.
Opt-In and Opt-Out Process
You may opt in to receive SMS or email messages by providing your consent. To opt out, reply STOP to any SMS message or click the unsubscribe link in any email communication. Alternatively, you may contact us directly to manage your communication preferences. We will process opt-out requests promptly, and you may still receive non-marketing messages as needed for service delivery.
Data Security and Retention
We employ encryption, secure storage methods, and access controls to protect your personal information. Data is retained only as long as necessary for the intended purposes, such as providing services or complying with legal obligations. If data is stored or transferred to servers outside your country, we ensure that it remains protected through appropriate safeguards, including compliance with international privacy regulations such as GDPR, if applicable.
Data Breach Notification
In the event of a data breach that could potentially compromise your personal information, we will notify you as required by applicable laws. We will provide details about the breach, the information affected, and any steps you should take to protect yourself.
Data Sharing
Your personal information, including your SMS consent and contact details, will not be shared with third parties unless required by law or as necessary for service delivery (e.g., third-party services for secure SMS delivery). We do not sell or rent your personal information to others. If we need to share your data for legal reasons, we will inform you unless prohibited by law.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have collected information from a minor, please contact us, and we will take steps to delete the information promptly.
User Rights
You have the right to access, update, or request deletion of your personal data. You may also request data portability or limit the processing of your data. To exercise your rights, or if you have questions regarding your data, please contact us using the details provided below. We will respond to your request within a reasonable time frame.
Automated Decision-Making
We may use automated decision-making or profiling to manage communication preferences and improve service delivery. If these processes have a significant impact on you, you have the right to request human intervention or to challenge the outcome.
External Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those third-party sites, and we encourage you to review their privacy policies.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make significant changes, we will notify you through email, SMS, or a notice on our website. We encourage you to review this policy periodically for any updates.
Contact Information
If you have any questions, concerns, or requests regarding your privacy or this policy, please contact us.
Additionally, you can read more about our Legal, Privacy Policy, Terms of Use, Disclaimer, and Web Accessibility Statement here: https://texasprostate.com/legal/
